Refund policy

📄 Return & Refund Policy – Beastly Book™

🛡️ 90-Day Return Policy

We offer a 90-day return policy worldwide, which means you have 90 days from the date you receive your item to request a return.

📦 Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unopened, and in its original sealed packaging
  • The item must be in the same condition as received
  • You must provide proof of purchase (order confirmation or receipt)

🚫 Important:
Returns will not be accepted if the product has been opened, used, or altered in any way.

📩 How to Start a Return

To initiate a return, please contact us at:
📧 bookthemonsters@gmail.com

Once your return request is reviewed and approved, you will receive:

  • Return instructions
  • The return shipping address

⚠️ Items sent back without prior approval will not be accepted.

🚚 Return Shipping

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect
  • We recommend using a trackable shipping service, as we are not responsible for lost returns

❗ Damages & Incorrect Items

Please inspect your order upon delivery.

If your item is:

  • Damaged
  • Defective
  • Incorrect

Contact us within 48 hours of delivery at:
📧 bookthemonsters@gmail.com

We will evaluate the issue and provide a suitable resolution.

🚫 Non-Returnable Items

We do not accept returns for:

  • Opened or used items
  • Items not in original packaging
  • Sale items
  • Gift cards
  • Personalized or custom orders

🔄 Exchanges

We do not offer direct exchanges.

If you would like a different item, please:

  1. Request a return (if eligible)
  2. Place a new order

🇪🇺 European Union – 14-Day Right of Withdrawal

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without justification.

However:

  • The item must remain unused, unopened, and in original packaging
  • Proof of purchase is required

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method within 10 business days

Please note:

  • Processing times may vary depending on your bank or payment provider

If more than 15 business days have passed since your refund was approved, contact us at:
📧 bookthemonsters@gmail.com

🌍 International Coverage

This policy applies worldwide, regardless of your location.

⚖️ Final Notes

By placing an order, you agree to this Return & Refund Policy.